eBay Customer Service Phone Number Phone Number: 1 (866) 934-9647. Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST; best time to call: 8:00am. Buyers and sellers also call eBay because of issues with eBay's services and platform. You can use eBay's online contact form to submit your issue in writing. The primary eBay customer service number is no secret: it is 1-866-540-3229. Eventually, you'll be prompted to click on your reason for contacting eBay. For financial inquiries, please contact our Investor Relations team. Expect a reply within 24-48 hours. ... passed in order to appeal an "item not received" claim. While 0800 358 6551 is eBay (UK)'s best toll-free number, it is also the only way to get in touch with them. Press Room. Find answers to your buying, selling, and account questions, or contact us for more help. Shortcut: Press # Average Customer Rating. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week. Besides calling, the next favorite option for customers looking for help is via 866-643-1607 for Fraud Detection. eBay Customer Support Guide. In short, the two companies are not related. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. eBay cannot, for example, reship an item that was lost in the mail or directly provide additional compensation to a buyer who received a product or had a poor experience. However, there are also numerous reported cases in which eBay has been able to effectively resolve customer concerns. What Do I Do If My Ebay Account Is Suspended? Score 1.4. While 866-540-3229 is eBay's best toll-free number, there are 5 total ways to get in touch with them. If you don't want to wait, you can go back to eBay's main contact page and request a callback at a time that is convenient for you. We may ask you to send us an email if we need to investigate your issue further. If you can't find the information you need in one of our Help articles, and would like to … Please keep sharing your experiences so we can continue to improve this free resource. To protect your personal information we can only discuss your account with the account holder. In many cases, eBay customer service representatives are mediating transactions and interactions between individuals who do not actually work for eBay. New York State Department of Taxation and Finance Phone Number, Sellers with questions regarding listings and sales processes, Buyers who are having problems with the quality of products they've purchased, Buyers who have not received items from sellers. ... Click ‘call’ and we’ll give you a direct phone number and a PIN number. eBay's customer service phone number is (866) 540-3229. PayPal is the world's leading online payment processor. If you think this information is inaccurate or know of other ways to contact eBay please let us know so we can share with other customers. This page will also provide you with an estimated wait time to speak to a live person. A call to eBay customer support can also help sellers get listing fees refunded in the case of a transaction gone awry. It’s automatic and covers your purchase price plus original shipping on eligible purchases*. Contact PayPal for answers to all of your online payment questions or to sign up for our services! I am trying to sell on the eBay app- and I can’t save any drafts. Its technical support phone number is (866) 961-9253. You can contact Ebay customer service team through the website, via phone and chat, which many of you have been asking for. One of the challenges faced by eBay customer service is that eBay is a platform that allows buyers and sellers to conduct transactions. ... eBay Impact Contacts. Besides calling, the next favorite option for customers looking for help is via 866-643-1607 for Fraud Detection. eBay will not protect you from a claim if you send the tracking number to the buyer via email. eBay customer support can resolve a range of issues, including identifying and researching credit card or payment method transactions, technical support issues and providing answers to questions about how the eBay platform works. eBay asks that you use its website when calling so that it can appropriately direct your call. Common problems addressed by the customer care unit that answers calls to 866-540-3229 include Refunds and Returns, Suspended Account, Report a Seller, Problem With an Order, Fraudulent Charge and other customer service issues. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Paying for items Popular article Fees, credits and invoices overview Popular article Get help with a hacked account Popular article Without tracking information, eBay can't protect you because we won't be able to confirm your item was delivered. While 866-540-3229 is eBay's best toll-free number, there are 5 total ways to get in touch with them. Find Instant Answers. initiatives to drive positive social and environmental change. How to get in touch with eBay. Sobald Sie Ihr Thema ausgewählt haben, erhalten Sie alle zur Verfügung stehenden Kontakt- möglichkeiten. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. Customer and I have spoken and they don’t mind. I need the money on hold now. The first step is to contact the member through … To contact Ebay, start on the website. @askebay Customer Service Help. Is It Possible to Open Another Ebay Account After My First Account Was Suspended? Why do I need a PIN? They disappear. Website: eBay Website eBay Customer Service Hours N/A - Edit. Don't share the phone number with others. Email. There are different phone numbers to contact different eBay Customer Service teams. Get in touch with our Careers Team. Before calling, make sure that eBay customer service is open. do nothing to help and solve the problem Can You Open Another Ebay Account After Suspension? If you're a member of the press with editorial inquiries, please contact our Media and Press Team. If you have trouble using the form, you may have to contact eBay by phone to solve the problem. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Account holds, restrictions, and suspensions Popular article Get help with a hacked account Popular article Reset your password Popular article 2025 Hamilton AvenueSan Jose, California 95125USA. You can also connect with other users on eBay's community forums to get advice on dealing with your concern. Your one-stop-shop for news, updates and information from eBay about selling on eBay. Ask for a representative with the automated assistant. Seller News. From there, you'll be taken to a series of menus that list common reasons for calling eBay. If you want faster answers to your inquiries, ask your question here. The eBay call center that you call into has employees from Utah, California, Philippines and is open Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST according to customers. However, if you want to speak to a real human being anytime soon, you need a passcode and possibly even a different phone number. Contact our Customer Service team. Sharing is what powers GetHuman's free customer service contact information and tools. First, You didn't take notes during your conversation with eBay, write down or type out what happened during your call. However, if a good-faith attempt at resolving the issue with your buyer or seller isn't working, a call to eBay customer service may be in order. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Follow these steps to get your refund. Because of eBay's business model, there are a lot of reports from eBay buyers and sellers expressing dissatisfaction with the level of phone-based customer service that they received from eBay agents. Chat with Us. Chat. eBay Customer Service Hours. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. Because eBay is a merchant platform, rather than a direct seller of products, there can be some challenges in resolving disputes between its customers. Call us between 10:00am - 6:00pm, Monday – Friday. Get answers to your queries immediately! Need help? Search "contact eBay," and you will find a telephone number for customer service: 1-866-540-3229. @ebaynewsroom Take advantage of a $1 one-week trial membership and chat with an expert now. What is the telephone number for eBay Canada customer service? eBay has a very extensive help center with hundreds of pages of content that explains their website, gives you tips on how to deal with certain situations, and helps solve many of the common issues users experience. Visit the contact page on eBay and click on the "Call Us" link. The next best way to talk to their customer support team, according to other eBay (UK) customers, is by telling GetHuman about your issue above and letting us find somebody to help you. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. eBay customer service representatives can provide expert technical support to callers. Secondly, call eBay back. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 866-643-1607 phone number for their Fraud Detection department. Media & Press Contacts. Buyers who did not receive an ordered item may be able to file a claim under eBay's money-back guarantee. Do yourself a huge favour and avoid eBay like the plague. Contact the eBay Global Privacy Office for privacy-related inquiries. If your second call doesn't go well, try a different method of getting in touch. 61,469 Views ... EBay customer service is non - existent. We always encourage our members to communicate with each other when there's a problem with a transaction. Repeat if necessary. This is eBay's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eBay agent. From there, you'll be provided with a number to call and an identification code that you should enter into the eBay phone system for a fast response. Our eBay Money Back Guarantee applies to virtually everything on our site, and there's no extra fee for coverage. This phone number is eBay's Best Phone Number because 299,406 customers like you used this contact information over the last 18 months and gave us feedback. Il s'agit du meilleur numéro de téléphone de eBay, de l'attente actuelle en temps réel et des outils permettant de passer directement à travers ces lignes téléphoniques pour accéder directement à un eBay agent. This includes correspondence between yourself and the other party, screenshots of the product and its description, tracking numbers and proof of payment. Solved! Interested in joining us? **bleep** you. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Contacting eBay - by phone or otherwise While 866-540-3229 is eBay's best toll-free number, there are 5 total ways to get in touch with them. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. @askebay eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. Sie können natürlich auch jederzeit eBay kontaktieren. As a pioneer in e-commerce and third-party sales platforms, eBay receives a lot of requests for customer service assistance each and every day. Review/Comment; Update Listing; Reviews For eBay Customer Service (8) my iphone 6 plus purchase. Find great deals on eBay for customer service. Ebay customer support number (866) 540-3229 is no longer in use. You can also reach eBay customer support through live chat or … Contact our Government Relations team for federal, state, and local public policy inquiries. I was almost scammed I have some ebay cards worth ***$ and don't have any uses for it s... For one very unsatisfied for not being able to solve a problem for over two hours now a... We partner with a US-based company with live tech support experts available 24/7. Tried contacting Ebay on that number along with other numbers I have tried to no success.I can't ask seller a question about an item I wish to purchase as it says your phone is not supported for this,please use desktop or other brand of mobile phone.Not good enough Ebay.You have just lost a long term customer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you’re a developer and want to learn more about our APIs and ecommerce technology ecosystem, please contact our Developers Program team. It is important to have all relevant documentation in front of you when contacting eBay by phone. If you think this information is inaccurate or know of other ways to contact eBay please let us know so we can share with other customers. Enjoy a $1 one-week trial membership and get help from a live expert now. In addition, eBay customer service can provide mediation between buyers and sellers who are in conflict. eBay asks that you use its website when calling so that it can appropriately direct your call. If you are calling eBay, the customer service is available from Monday to Friday between 5 AM to 10 PM and on weekends you can call them 6 AM to 6 PM. Shop with confidence. GetHuman builds free tools and shares information amongst customers of companies like eBay. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. The next representative you speak to maybe in a better position to address your concerns. eMail Us. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. On *****, I ordered classical stretch by Essentrics- a four DVD set. Conclusion. We've created these shortcuts and apps to try to help customers like you (and ourselves!) On the Find Answers page, choose the topic that best fits your question and look for … eBay is an online auction and market place where sellers and buyers can connect. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; If you need help with a recent order, select the item above to get started. Click on customer service (upper right corner), explain your question/problem and a phone number will be provided to you to reach customer service. eBay provides phone-based customer support from 5 AM to 10 PM Pacific time every day of the week. It is obvious that the fastest and reliable method to contact customer service at eBay is via phone. However, not all problems can be solved this way, because each issue is unique, and sometimes, you just need the personal touch. If you're a member of the press with editorial inquiries, please contact our Media and Press Team. If you have questions about something you are selling or sold visit seller help section: www.ebay.com/seller-help We've created these shortcuts and apps to try to help customers like you (and ourselves!) Contact our Customer Service team. You may still have options. Does anyone know a customer service phone number for Ebay. Contacting Singapore Customer Service If you are a US customer, please contact US Customer Service . Call now and talk to a real, live person who can tell you what promotions you are missing out on. Under For item, select an item you've bought or are watching from the drop-down menu, or select Enter item number and enter the item number of the listing you're asking about. Customer service tips Expand all Collapse all. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; Get in touch with us by email; If you need help with a recent order, select the item above to get started. And you can click here if you want to compare all the contact information we've gathered for eBay. This can slow down resolutions. You can help! You can also chat with us. This information can be useful when getting back in touch with eBay. Find answers to your buying, selling and account questions, or contact us for more help. In total, eBay has 2 phone numbers. 1,495 Views Message 1 of 9 0 Helpful 2 ACCEPTED SOLUTIONS Accepted Solutions Re: eBay Canada customer service Options. According to some accounts, the wait time for this number is typically three minutes. You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page; Scroll to the bottom of any eBay Help article and choose a contact option; From time to time, our wait times may be longer than usual. Before calling, make sure that eBay customer service is open. We’ll help you get things sorted. It's not always clear what is the best way to talk to eBay representatives, so we started compiling this information built from suggestions from the customer community. Go to Solution. Click Continue . Customer Service Help. If you have had a bad experience with eBay phone based customer service, don't lose heart. Für einen Anruf erhalten Sie die direkte Telefonnummer und eine dazugehörige PIN. My sister received an email from Ebay about her account and that they had changed her password and she needs to call them. Are you already getting the best deal? I made a purchase on the **th and it was not shipped until the **th. People call eBay customer support for a range of reasons, including: If you are calling eBay regarding a transaction between yourself and a buyer or seller, keep in mind that eBay expects buyers and sellers to try and work out their issues independently. Call eBay’s customer service department at 1-866-540-3229. eBay is available to take calls Monday through Friday between 5 a.m. and 10 p.m. PST, and on weekends between 6 a.m. and 6 p.m. And you can click here if you want to compare all the contact information we've gathered for eBay. According to GetHuman, a company which provides info and help getting human representatives on the line, the average wait time is 14 minutes when calling eBay customer service. eBay's Best Toll-Free/800 Customer Phone Number. The best number to call based on statistics they gathered from 300, 000 eBay users is: 866-540-3229 for customer care related issues. 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